Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to protecting them.

Bluevault Dexeris collects and retains data essential to your trading activities. The methods we use to collect and store this data are described in the Privacy Policy below.

Our policy is founded on the following principles:

• With a commitment to full transparency about how we collect and store your personal information:

Our goal is to ensure you understand what data we collect and how we process it, so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy outlines the specific methods we use, providing you with transparent, concrete information about how your data is used. You’re in the driver’s seat.

We will always provide timely updates whenever we determine you should be notified. Transparency is fundamental to us.

Our knowledgeable team is always available to answer any questions about our processes, including our obligations under Canada law. You can contact us at: info@bluevault-dexeris.com

• We will not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for purposes such as enabling the essential operation of Bluevault Dexeris services and connecting trader members with third-party trading platforms. We may also process data to maintain and enhance website features and Services; protect our rights; and satisfy regulatory or other legal obligations. Finally, where this data is necessary, we use it to support administrative and other business functions related to the Services provided to you, the client.

To provide better services that reflect your preferences and needs, Bluevault Dexeris collects and uses personal information.

• To use essential tools to protect your personal information and safeguard your rights:

You may contact us at any time to request access to all of your personal information. We can update or delete it as needed. We also support requests to transfer your data to you or to a designated third party. We offer these services to help you exercise your rights to privacy and control.

• Protect your personal information:

Our security systems meet the highest standards, employing bank‑level safeguards. While no system can be guaranteed 100%, we continually enhance our protections to the highest possible standard and routinely review and strengthen the controls we have in place across our platform.

We maintain a detailed, comprehensive privacy policy and industry-leading security systems.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing any and all data pertaining to a natural person.

Our policy applies to all natural persons who are identifiable or already identified. This includes any individual who can be, or has been, identified through data entrusted to us, or data we can access and/or combine.

As defined in the Privacy Policy, data processing specifically includes the storage, management, and organization of personal data.

We do not collect or attempt to collect any information about individuals under 18. We also do not permit individuals under 18 to use our platform for any purpose. If we become aware of any user or information relating to a person under 18, we will delete that information immediately.

2. What personal information do we store?

When you register with us, we collect the personal information needed to enable your use of our services. When needed, we may also ask you to provide personal information to verify ownership of an account, for example. To maintain and improve service quality, we collect and analyze data about your use of our platform and the services of our third-party partners.

3. You are under no obligation to provide the company with your personal information.

While you are not required to provide us with your data, choosing not to do so may limit our ability to deliver certain services to you. It may also result in restrictions on your use of our platform.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We do not collect data that can personally identify you. However, we do gather details such as your account activity, users’ IP addresses, and the dates and times of access. For maintenance, security, and support purposes, we retain system crash reports, browser details, and the type of device used to access your account. We also record the language associated with your account.

Regarding personal data collection, we only collect and retain information you consent to share with us when you connect, through us, to a third-party trading platform.

The personal information you have provided to third-party platforms may include: full name, address, phone number, and email address.

5. Why does the company need my personal information, and is it lawful for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes set out in the Policy. All such uses and processing are carried out in compliance with applicable laws in Canada.

The company will only collect, use, or disclose your data in accordance with applicable laws in Canada. The legal bases for doing so are as follows:

• You have consented to our company storing and processing your personal information. By submitting your information to us, you authorize us to transfer it to the appropriate third-party trading platform. You have provided consent for the processing of your personal information for one or more purposes.
• To improve services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may need to store and process your personal information.
• Data processing is necessary to comply with legal requirements.

For more information about the data processing the company is required to perform, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the applicable legal bases.

6. Disclosure of Personal Information to Third Parties

For purposes of storing and processing IP addresses, conducting user surveys and analysis, and providing other related services, the company may share anonymized personal data with third-party service providers.

At your request, we may share certain personal information you provide with third-party service providers. In such cases, your data will be handled under that company’s privacy policies. This may include sharing with multiple digital trading platforms.

To enhance our services for clients and improve overall quality, our company may, where appropriate, share personal information with its affiliates and partner companies.

As required by law or to protect the company's rights and assets, as well as those of third-party partners, we may disclose information to law enforcement and regulatory authorities.

In the event of a significant business transaction—such as the sale of the company, seeking investment, or obtaining a loan—relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Cookies and Third-Party Providers

To support site analytics and collaborate with advertising partners, we may use cookies and similar technologies in accordance with applicable laws and industry standards, consistent with common practice.

Cookies—small text files stored on your device when you visit a website—are used to collect information about browsing behaviour and preferences. Their purpose is to personalize and enhance your user experience. They allow us to remember your settings and preferences, and to tailor our service offerings accordingly. These cookies are also used for site analytics and statistical reporting to support strategic planning.

Broadly speaking, the site uses two types of cookies. Session cookies are stored only for the duration of your visit and are removed when you close your browser. The others are persistent cookies, which remain in your browser even after your session ends. These cookies help the site recognize you when you return and make it easier for you to use the site.

Types of cookies:

Cookies may be used as necessary, in line with their intended purpose:

Cookies are blocked or deleted

If you want to delete or block cookies, you must do so through your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will disable certain functions and prevent parts of the site from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations outlined elsewhere in this policy. It may be kept longer to comply with local laws, regulations, and company policies.

Your personal data will be shared with third-party trading platforms, at your request and discretion, for 12 months. At the end of that 12‑month period, and with your consent, the data will be shared for a further 12 months.

Our operations include the regular review of all personal data to determine whether it is still required.

9. Transfers of personal data to third countries or international organizations

When required to deliver our services or for security reasons, personal data may be transferred to third countries (countries outside your own) and to international organizations, with comprehensive security safeguards in place. We maintain the highest standards of data protection to safeguard your information and ensure you can access your legal rights and remedies in all situations.

All residents of the EEA (European Economic Area) are covered by data protection laws and safeguards.

• All data transfers occur under EU legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public bodies or authorities are conducted in accordance with Article 46(2). This is a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) of the GDPR, set the conditions for data transfers, and such transfers are conducted in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details on the specific security measures we use to safeguard your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protecting Personal Data

Personal data is safeguarded with top-tier technical and organizational controls, following industry best practices. These measures help prevent unlawful or accidental destruction, loss, or alteration of data.

While we apply the highest level of care and industry-leading safeguards for data protection, as required by law, it is not possible to guarantee in every circumstance that your personal information will remain accurate, complete, and error-free. For this reason, we cannot accept liability for any disclosure of personal information or for any incidental, intangible, indirect, special, or consequential loss or damage. This extends to circumstances beyond our control, including disclosure arising from transmission errors, service interruptions, system failures, unauthorized access by third parties, or other comparable causes.

If we receive legally binding requests from regulators, law enforcement, or other legal authorities, we may be required to disclose your personal information to them. Once that information is disclosed under legal compulsion, we cannot control how those authorities handle, store, or protect it.

All transmissions over the internet, including personal information, carry a risk of interception and are not 100% secure. Any data transmitted online cannot be guaranteed to be secure by the Company.

11. Links to third-party websites

On this website, you may find links to third-party apps and websites. Please be aware that these services are not affiliated with, nor controlled by, our company, and our privacy policy does not apply to them. They maintain their own policies and practices for collecting and processing personal information, and we are not responsible for their activities. Use at your own discretion.

Always review the privacy policy of any company or service when visiting their website before providing any personal information. Confirm that their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We may update or modify this policy at any time. We will notify you of any changes through our website and other appropriate channels. The updated privacy policy will be posted on the website and will take effect immediately upon publication, unless otherwise stated.

13. Your personal information rights

You retain full control and final authority over how your personal data is used, including verifying its accuracy, correcting errors, and choosing to delete data or restrict the scope and nature of our processing.

On this page, EEA residents will find information relevant to them:

Your personal data is protected by the rights described herein. By sending an email to the address below, you can exercise those rights immediately.

Accessing Your Rights

If the personal information you have provided to us is accurate, you may access it at any time. All of your personal information that we process is accessible to us and therefore verifiable.

You may request your personal data for verification at any time, and we will provide it to you in electronic format. If you ask for additional copies of your data that are being processed, beyond the initial copy provided to you, a reasonable fee may apply.

Rights granted by law and our Privacy Policy must not infringe on the rights of others. The company may refuse or restrict access to personal information where such access would compromise the rights and freedoms of others.

Right to Correct Inaccuracies

You or the Company may correct any errors in your personal data, whether due to omissions or inaccuracies, to ensure it can be processed properly.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances set out below. 1) If your personal data has been processed without your consent or beyond lawful limits. 2) Upon your request to remove that data where the Company has no legal obligation to retain it under applicable law. 3) If you withdraw your consent or otherwise object to our processing, even if lawful and carried out in our legitimate interests or those of a third-party provider. 4) If we are required by law or regulation to delete your data.

The right to erasure may be overridden by legal obligations under EU or member state law. The same applies where data is necessary for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal information in circumstances where you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted except in the following circumstances: 1) where law within the European Union or any Member State prohibits deletion; 2) with your consent, if required for the establishment, exercise, or defence of legal claims; 3) to protect the rights of another natural person.

Your Data Portability Right

You have the right to access and review any personal data you have provided if you consented, in any manner, to its collection and processing by automated systems.

You have the right to request the transfer of your personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised if doing so would infringe the rights or freedoms of another individual.

Right to contest data processing

Even when the Company relies on its legitimate interests—or those of a third-party service provider—you have the right to object to the processing and request that it stop. This does not apply where there is a compelling legal requirement to continue processing, including to establish, exercise, or defend legal claims. In such cases, we may continue processing your personal data.

You may at any time request that your personal data not be processed for any direct marketing purposes.

Right to Refuse or Withdraw Consent

You may withdraw your consent to our processing of your personal information at any time, with immediate effect where feasible. This will not apply retroactively to any processing that was carried out before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to file a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in connection with the processing of your personal data, the Member States of the European Union have established regulatory and supervisory authorities to address such matters. You may file a complaint with these authorities at your discretion.

Section 13 outlines scenarios where your personal data rights may be restricted under European Union or Member State laws.

Upon receiving your request concerning your personal information and its processing, we will provide you with access to the information you have requested, as outlined in Section 13 of this policy. We may extend this timeline by up to two months, depending on the volume of requests and the nature of your request. If an extension is necessary, we will notify you of any extension to the deadline within one month of receiving your request.

We will provide the requested information electronically at no cost, unless doing so would contravene the law or the provisions of Section 13. We may charge a reasonable fee or decline requests that are frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity whenever there is reasonable doubt about the individual submitting a personal data request, to ensure data protection and security.