Privacy Policy

Protecting your personal information and assets is our highest priority. We’re fully committed to safeguarding them.

Bluevault Dexeris collects and stores data essential to your trading activities on our trading platform. Details on how we collect and store this data are outlined in the Privacy Policy below.

Our policy is based on the following principles:

• We aim to be fully transparent about how we collect and store your personal data:

Our goal is to be transparent about how we collect and process data so you can make informed decisions. We follow clear guidelines and procedures for handling information on our official website. This policy explains the specific methods we use, providing clear, reliable details about how your data is used. You’re in control.

If we determine you should be notified, we will provide the relevant information promptly. Transparency is a core value for us.

Our knowledgeable team is available to answer any questions you may have about our processes, including our obligations under the laws of Canada. You can reach us at info@bluevault-dexeris.com.

• We do not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for purposes that include ensuring the proper operation of Bluevault Dexeris services and connecting trader-members with third-party trading platforms. We may also use this data to maintain and improve functions and services on our official website, protect our rights and interests, and comply with regulatory or other legal requirements. Lastly, we process personal data as needed to deliver administrative and other business functions related to the Services we provide to you, the client.

To deliver services tailored to your preferences and needs, Bluevault Dexeris uses personal data.

• To access the essential tools needed to protect your personal information and safeguard your rights:

You can contact us at any time to access your personal data. We can update or delete it upon request, and we can also transfer your data to you or to a designated third party. We provide these services to help you exercise your rights to privacy and control.

• Protect your personal information:

We use bank‑grade security across our systems. While no solution can be guaranteed 100% secure, we remain committed to continuously enhancing our protections and strengthening the safeguards we have in place.

We maintain a comprehensive privacy policy and industry-leading security systems.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing any and all personal information relating to natural persons.

This policy applies to all identifiable natural persons. It includes any individual who can be, or has been, identified through data entrusted to us or through information we can access and/or combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organization of personal data.

We do not collect or attempt to collect any information about individuals under 18, and we do not allow anyone under 18 to use our platform for any purpose. If we discover a user or any data relating to a person under 18, we will delete that information immediately.

2. What personal information do we collect and store?

When you register with us, we collect the personal information needed to provide our services. We may also request additional details, when required, to verify account ownership. To maintain and improve the quality of our services, we collect and analyze data about how you use our platform and the services of our third-party partners.

3. You are never required to provide the company with your personal information.

While you are not obligated to provide your data, choosing not to do so may limit the services we can offer and may restrict your ability to use our platform.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We do not collect information that personally identifies you. We do, however, log your specific account activity, the IP address you use, and the date and time you access our official website. For maintenance, security, and support, we retain system crash reports, browser details, and the type of device used to access your account. We also record your account’s language preference.

Regarding personal data collection, we collect and store only the information you consent to share with us when you use our service to connect with a third-party trading platform.

The personal information you share with third-party platforms may include your full name, address, phone number, and email address.

5. Why does the company need my personal information, and is it legal for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes outlined in this Policy. All such use and processing comply with applicable laws in Canada.

The company will only handle, process, or transmit your data in accordance with applicable laws in Canada. The following are the legal bases for doing so:

• You have agreed to allow the company to store and process your personal data. By submitting your information to the company, you also authorize us to transfer it to the relevant third-party trading platform as necessary. You have consented to the processing of your personal data for one or more purposes.
• To improve its services, pursue legitimate interests, and establish or defend legal claims—among other purposes—the company may need to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

If you would like more information about the data processing the company is required to perform, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the applicable legal basis.

6. Disclosure of Personal Information to Third Parties

To support IP address storage and processing, user surveys and analytics, and other related services, the company may share anonymized personal data with third-party service providers.

At your request, we will share certain personal information you provide with third-party services. In such cases, the use of your data will be governed by that company’s privacy policies. This may include multiple digital trading platforms.

To better serve our clients and enhance our services, the company may share personal information with its affiliates and partner companies.

When required by law, or to protect the company’s rights and assets and those of its third-party partners, we may disclose data to relevant legal or regulatory authorities.

During significant business transactions—such as the sale of the company or when seeking investment or financing—we may share relevant data in a lawful and appropriate manner. This may also occur in connection with a merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Cookies and Third-Party Services

We may use cookies and similar technologies on our official website for site analytics and in collaboration with advertising partners, in accordance with applicable laws and industry best practices.

Cookies are small files stored on your device when you visit this website. They help us collect information about your browsing behaviour and preferences to personalize and enhance your experience. Cookies enable us to remember your settings and tailor our service offerings accordingly. We also use them for site analytics and to compile statistics for strategic planning.

This site uses two main types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends. They help the site recognize you when you return and make the site easier to use.

Types of cookies:

We may use cookies when necessary, in line with their intended purposes:

Cookies are blocked or have been deleted

To delete or block cookies, adjust your browser’s settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies may prevent some functions and website features from working properly.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to fulfill the purposes described in this policy. It may be kept longer to comply with applicable laws, regulations, or company policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for 12 months. After that period, and with your consent, it will be shared for an additional 12 months.

As part of our operations, we routinely review all personal information to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organizations

When necessary to deliver our services or for security reasons, we may transfer personal data to third countries (i.e., countries outside your own) and to international organizations, using robust security protocols. We implement the highest standards of data protection to safeguard your data and ensure you retain access to legal remedies and rights in all circumstances.

In the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.

• All data transfers occur under EU jurisdiction and are carried out in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”).
• All data transfers between public bodies or authorities are conducted in accordance with Article 46(2) under a legally binding, enforceable agreement.
• Data transfers are conducted in accordance with the European Commission’s Standard Contractual Clauses under Article 46(2)(c) of the GDPR. You can review the Clauses on the official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information on the specific security measures we implement to safeguard your personal data during transfers to third countries, please email info@wealthwaydigital.uk.

10. Protection of Personal Data

Personal data is protected using the highest-level technical and organizational safeguards that follow industry gold-standard procedures. These measures are designed to prevent unlawful or accidental destruction, loss, or alteration of data.

Although we employ rigorous safeguards and follow the highest standards required by law for data protection, we cannot guarantee that your personal data will be entirely error free in all circumstances. Accordingly, we are not liable for any disclosure of personal data or for incidental, intangible, or consequential damages. This includes events beyond our control, such as transmission errors, unauthorized third-party access, or similar causes.

When legally required by regulators or other authorities, we may be compelled to disclose your personal information to them. After disclosure under such legal obligations, we cannot control how those authorities handle, store, or protect your data.

Information sent over the internet, including personal information, may be intercepted and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

Our official website may include links to third‑party applications and websites. These parties are not our affiliates, and we do not control their content, practices, or policies. Our privacy policy does not apply to them; they maintain their own procedures and priorities for collecting and processing personal information, and we are not responsible for their activities. Please use your discretion when accessing these external services.

Always review the privacy policy of any company or service on its official website before providing any personal information. Ensure their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We may update or modify this policy at any time. We will provide notice of changes on our official website and through other appropriate channels. The updated version of the privacy policy will be posted on the website and, unless stated otherwise, will take effect immediately upon publication.

13. Your Rights Over Your Personal Data

You retain full control and the final say over how your personal data is used, including the right to verify its accuracy, correct any errors, and decide to delete it or limit the scope and nature of our processing.

On this page, EEA residents will find information relevant to them:

Your personal data is protected by the rights described herein. You may exercise these rights immediately by sending an email to the address below.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any personal data we process is accessible to us and, as such, can be verified.

You can request access to your personal data at any time for verification, and we will provide it in electronic format. If you require additional copies of the data we process beyond the initial copy, a reasonable fee may apply.

Rights granted by law and under our Privacy Policy must not infringe on the rights of others. The company reserves the right to deny or restrict access to personal data if providing such access would compromise the rights or freedoms of another individual.

Right to Rectify Errors

If there are errors in your personal information—whether due to omissions or inaccuracies—you or the Company may correct them to ensure proper processing.

Erasure Rights

You have the right to request the deletion of your personal data in the following situations: (1) it has been processed without your consent or outside lawful limits; (2) you ask us to remove it and we have no legal obligation to retain it; (3) you object to our processing—even if lawful and based on our legitimate interests or those of a third-party provider; or (4) we are legally required to delete it.

Your right to erasure may be overridden by legal obligations under EU or Member State law. The same applies where data is required for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request that we restrict the processing of your personal information if you believe it is inaccurate.

If you request a restriction on the use of your personal data, we will delete it unless: 1) applicable European Union or Member State law prevents us from doing so; 2) with your consent, it is needed to establish, exercise, or defend legal claims; or 3) deletion would infringe the rights of another natural person.

Data Portability Rights

If you have consented in any manner to its collection, you have the right to access and review any personal data you have provided, including information processed by automated systems.

You may request that we transfer your personal data to another company or organisation, where technically feasible. Exercising this right does not affect your right to have your data deleted. We cannot comply with a request if doing so would infringe upon the rights or freedoms of another individual.

Right to challenge the processing of your personal information

Notwithstanding the Company's right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to the processing and request that it cease. This right does not apply where there are compelling legal grounds to continue processing, including for the establishment, exercise, or defence of legal claims. In such cases, we may continue to process your personal data.

You may, at any time, request that your personal data not be processed for direct marketing purposes.

Your Right to Withdraw or Decline Consent

You may withdraw your consent to our processing of your personal data at any time and, where feasible, the withdrawal will take effect immediately. It does not apply retroactively to any processing carried out before you withdrew consent.

If you are dissatisfied for any reason, you have the right to file a complaint with the relevant legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in the processing of your personal data, each European Union Member State has a regulatory or supervisory authority responsible for such matters. You may submit a complaint to the appropriate authority at your discretion.

Section 13 outlines the circumstances under which your personal data rights may be limited by European Union law or the laws of its Member States.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

We will send the requested information to you electronically at no cost, unless doing so would contravene applicable law or the provisions of Section 13. We reserve the right to charge a reasonable fee, or to refuse a request, if it is frivolous, excessive, or repetitive.

We may request additional proof of identity when there are reasonable doubts about the identity of the individual submitting a personal data request, for data protection and security purposes.